The Four Chairs Quiz

The Four Chairs Quiz — Ben Williams · Salon Mentor

There are four places salon owners get stuck. Which one are you in?

Take the 3 minute quiz. I'll show you what's holding your salon back and give you a free tool to start fixing it.

Four salon chairs showing different problems: leaking, wonky, empty, and burning

Free. 3 minutes. One fix.

By the end, you'll know:

  • Which of the four problems is costing you most
  • A free tool to make the problem obvious
  • The first thing I'd fix if it were my salon

Who's behind this?

I co-run Crown Perfect, a premium salon in Surrey.

I'm not a business guru in a rented Lamborghini. I run the pricing, marketing, systems and numbers inside a real salon, with real staff, real wages and real problems.

This quiz is the diagnostic I wish I'd had earlier. It's free because you shouldn't need to pay someone just to find out where the problem is.

The four places salons usually get stuck:

The underpriced salon The diary is busy, but the profit is weirdly disappointing.
The owner-run salon Every decision, problem and awkward conversation ends up with you.

The quiz tells you which one is yours, and what I'd fix first.

This is for you if:

  • You own a salon with a small team
  • You're past the survival stage
  • You're busy, but something still feels harder than it should
  • You want the salon to run better, not just look busier

Probably not for you if:

  • You're solo
  • You're about to open your first salon
  • You want a motivational quote and a Canva planner
Question 1 of 11

How long have you been running your salon?

Question 2 of 11

How big is your team?

Question 3 of 11

What best describes where you are right now?

Question 4 of 11

Which one best describes how you feel about your salon?

Question 5 of 11

When you think about putting your prices up...

Question 6 of 11

A new client comes into the salon. Be honest about what usually happens next:

Question 7 of 11

How many of your new clients do you think are still coming back after 6 months?

Question 8 of 11

When you look at next week's diary, what's the honest feeling?

Question 9 of 11

How are you getting new clients right now?

Question 10 of 11

If you took two weeks off starting tomorrow, what actually happens?

Question 11 of 11

Be honest about your week:

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